Available for consulting & leadership roles

Product & Technology
Leader — Mini-CTO

14+ years AI Platforms SaaS & Data Systems Plano, TX

I lead product and engineering to build customer-driven platforms powered by AI — from 0 to 1 to systems used by millions of enterprise customers, driving measurable business outcomes.

90%+AI Accuracy Achieved
$1B+ARR Contributed
3,000+Enterprise Customers
14+Years Experience

Previously at: Procore · Autodesk · Cognizant

Mohamed Shabeer Usman

How I engage

Three ways I can serve your organisation

01

Fractional CTO

Step into your organisation as the technical co-founder you need without the full-time overhead. I architect AI and data platforms, establish engineering standards, and govern the technology decisions that determine whether your platform scales or stalls.

Available now
02

Principal Product Leader

Own the full product lifecycle for your most complex platform — from executive alignment and market positioning through roadmap execution and engineering delivery. I bridge the gap between business vision and technical reality with precision.

Full-time or contract
03

AI Platform Advisor

Transform your AI investment from prototype to reliable production system. I assess architecture, establish evaluation frameworks, define governance policies, and create the operational foundation that turns a promising model into a trustworthy enterprise product.

Advisory & consulting

Core Specialization

Where I build
transformative platforms

Three interlocking disciplines built over 14 years across Procore and Autodesk — each one independently valuable, together they define a leader who can take a platform from vision to enterprise scale.

1

Enterprise SaaS & Platform Strategy

I design and scale multi-tenant SaaS platforms that serve thousands of enterprise customers without compromising reliability, compliance, or margin. From 0 to 1 product strategy through platform maturity, I own the roadmap, align executive stakeholders, and lead cross-functional teams to ship products that generate measurable revenue and long-term retention.

Multi-tenant Architecture0-1 Product StrategyEnterprise GTMRoadmap & ExecutionStakeholder AlignmentSaaS Retention Metrics
2

Distributed Systems & Technical Architecture

I lead the design of distributed systems engineered for petabyte-scale data ingestion, sub-250ms latency SLOs, and enterprise-grade fault tolerance. Operating at the intersection of product and engineering, I define API contracts, govern non-functional requirements, and make the infrastructure tradeoff decisions that determine whether a platform holds up under production load.

Distributed Systems DesignAPI ContractsMicroservicesCloud AWS GCP AzureLatency & Scale SLOsCAP Theorem Applied
3

AI & Intelligent Platform Engineering

I build AI systems that reach production and remain there — not prototypes. From agentic orchestration and multimodal RAG pipelines to evaluation-as-a-service and ML governance, I understand the complete engineering stack required to move a model from 45% accuracy to 90%+.

Agentic SystemsRAG & LLM IntegrationAI GovernanceEvals & MLOpsSnowflake / DatabricksComputer Vision

Proof of Work

Three problems. Real outcomes.

Not slide decks — shipped products with verifiable business impact. Click any case to see the problem, strategy, and metrics.

Case Study 01 - Procore Technologies

Enterprise Agentic AI Platform — 45% to 90%+ Response Accuracy

GenAI / AgenticProduction3,000+ Customers
+

Procore's AI assistant was returning approximately 45% accurate responses — hallucinating project data, surfacing wrong documents, and failing on multi-domain queries. Enterprise customers were churning on AI features before they could demonstrate ROI. The platform had no grounding strategy and no evaluation framework to measure or improve.

  • Designed supervisor orchestration layer with intent-routing to domain-specific agents via real-time manifest resolution.
  • Built just-in-time grounding workflows with schema-driven action layers to eliminate hallucinations.
  • Established Evaluation-as-a-Service with transaction-level metrics: correctness, recall, and completeness.
  • Shipped multimodal RAG pipelines supporting text, document, and image intelligence across all enterprise tiers.
  • Defined AI governance: agent registries, versioning, ML exclusions, and hybrid-cloud compliance across AWS, GCP, Azure.
90%+Response accuracy (from 45%)
3,000+Enterprise customers on platform
80%User productivity improvement
GPT-4 / Claude / GeminiElasticsearchVector EmbeddingsMCP ProtocolAWS / GCP / AzureRAG PipelinesYOLO + OCR + BERT

Case Study 02 - Autodesk, Inc.

License-to-Subscription Platform Migration — $1B ARR

Platform / API$1B ARRBusiness Transformation
+

Autodesk was executing one of the most complex commercial transformations in enterprise software — moving from perpetual licenses to subscriptions. The existing infrastructure had no transactional API layer for subscription creation, entitlement management, or partner order placement at scale.

  • Led design of transactional subscription APIs — GET/POST microservices for partner order placement, pricing, and product management.
  • Defined full API contracts: schema, entities, filtering/sorting, error handling, rate limits (under 250ms latency, 10K req/user).
  • Built order-to-subscription sync connecting .com to SAP (order creation) to Salesforce (subscription with entitlements).
  • Delivered AI/ML churn and buying-readiness models contributing to 25% YoY revenue growth.
  • Architected NLP support bot (IBM Watson) resolving approximately 20K cases/month, saving $1M+ annually.
$1BARR contribution FY19
25%YoY revenue growth via ML
$1M+Annual savings via NLP bot
REST APIsSAP OMSSalesforce CPQMicroservicesIBM Watson NLPSnowflakeDatabricks

Case Study 03 - Procore Technologies

360 Degree Executive Reporting — Near-Real-Time at Petabyte Scale

Data PlatformDistributed SystemsCAP Theorem Applied
+

Enterprise customers with over $500M ARR were threatening non-renewal because cross-domain reporting did not exist. Data was fragmented across Financials, PMQS, and Resource Management. Full materialization required 45 minutes — an eternity for executives making real-time project decisions.

  • Designed partition strategy: top 50 enterprise customers received dedicated high-volume partitions.
  • Introduced incremental materialisation — trading bounded staleness for 5-minute data availability.
  • Audited and migrated DynamoDB to DocumentDB to native MongoDB, achieving under 250ms P99 SLO.
  • Built cross-domain reporting models joining Financials, PMQS, and Resource Management into a unified executive view.
5 minNear-real-time (from 45 min)
250msP99 query latency
$300M+Revenue protected via retention
MongoDBDynamoDBDocumentDBIncremental MaterialisationPartition StrategyGraph APIElasticsearch

Experience

Where I've built

Procore Technologies

Feb 2022 – Feb 2026Plano, TXConstruction Tech · Enterprise AI

Principal Product & Technology Leader — Data & AI

  • Lifted AI response accuracy from approximately 45% to 90%+ via just-in-time grounding and schema-driven action layers.
  • Shipped multimodal RAG platform adopted by 3,000+ enterprise customers across text, document, and image workloads.
  • Built supervisor orchestration layer with dynamic intent-routing to domain-specific agents at enterprise scale.
  • Defined AI governance: agent registries, versioning, ML exclusions, hybrid-cloud compliance.
  • Led cross-functional teams across multi-quarter roadmaps.

Autodesk, Inc.

Sep 2013 – Feb 2022San Francisco, CADesign Software · Data & ML

Technical Product Manager — Data & ML

  • Subscription APIs contributing to approximately $1B ARR in FY19 — the company's license-to-subscription pivot.
  • AI/ML churn and buying-readiness models driving approximately 25% YoY revenue growth.
  • Petabyte data platform: 5+ PB ingested across 10,000+ tables powering global analytics and ML.
  • NLP support bot (IBM Watson) resolving approximately 20K cases/month with $1M+ annual cost savings.

Cognizant

Mar 2011 – Sep 2013San Francisco, CAEnterprise CRM

Business Systems Analyst — CRM & Partner Platforms

  • Led CRM and partner platforms for 50,000+ users; managed migrations of 5,000+ partners and 1M+ customers across global regions.

Leadership Philosophy

The way I
think about
building

Four principles that guide every product, every architecture decision, every team I lead.

  • Outcomes over output

    I measure success by accuracy, retention, and revenue — not velocity or features shipped. Every decision traces back to a customer problem and a business metric.

  • Technical depth enables trust

    The best product leaders earn engineering trust by understanding system constraints. I can audit a query plan, review an API contract, and challenge an architecture decision.

  • Clarity as competitive advantage

    Complex systems fail at the handoff. I invest in clear specs, explicit tradeoffs, and shared understanding — so teams build the right thing the first time.

  • AI is infrastructure, not magic

    Great AI products need evaluation frameworks, feedback loops, and governance from day one. I built the pipelines that turned 45% accuracy into 90%+ — the unglamorous work that makes AI reliable.

Contact

Let's build something remarkable

Open to senior and principal product and technology leadership roles, consulting engagements, and fractional CTO opportunities. Based in Plano, TX — available globally.

Currently available for new opportunities

Ready to bring AI products from prototype to production?

Whether you need a fractional CPO, a CTO partner, or someone to lead your AI platform from strategy to shipped — I have done it at enterprise scale and I can do it for you.

shabeerccc@gmail.com select & copy

MBA · Keller Graduate School  ·  BS EEE · Dr. MGR University

Let's Talk